Privacy Policy

Introduction

At Supportix, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect data when you interact with our services or purchase a coverage plan.


Information We Collect

We may collect the following details to deliver quality service:

  • Personal details (name, email, phone number)

  • Appliance and plan registration information

  • Payment and billing details (processed via secure gateways)

  • Technical or diagnostic data during service interactions


How We Use Your Information

Your data is used to:

  • Register and manage your appliance protection plans

  • Provide customer support and technical assistance

  • Process secure payments and renewals

  • Communicate updates, reminders, or special offers
    (You may opt out of promotional emails anytime.)


Data Protection

We use advanced encryption, firewalls, and secure data handling practices to protect your personal information.
Only authorized personnel have access to customer data, and we never sell or trade your details to third parties.


Cookies & Tracking

Our website may use cookies to improve browsing experience and analyze usage patterns.
You can disable cookies in your browser settings, but some features may not function properly.


Third-Party Services

Supportix may use verified third-party vendors for secure payment processing and analytics. These partners comply with strict confidentiality and data protection standards.


Your Data Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (if not required for service continuation)

  • Withdraw marketing consent anytime

To exercise these rights, contact us at info@supportix.com


Policy Updates

Supportix may modify this Privacy Policy from time to time to reflect service improvements or new legal requirements. All updates will be published on this page.


Trusted. Secure. Simple.

Supportix is built on trust — offering Appliance Protection Made Simple, Reliable Technical Support, and Flexible Coverage Plans designed for your peace of mind.